At our website, Regenerative Solutions for Fatigue, we are committed to maintaining the confidentiality and security of your personal data. This Privacy Policy explains how we handle the collection, storage, access, and processing of personal information in line with various privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and other relevant regulations.
This policy applies to all activities across our website, applications, services, and products. Please note that this privacy policy does not extend to external platforms, applications, products, or services that can be accessed through our platform, each of which has its own privacy policies.
Our privacy policy covers your interactions with us in various scenarios:
- When you use our applications and services as a registered user
- When you visit any of our websites associated with this Privacy Policy
- When you engage with communications from us, such as newsletters, emails, phone calls, or SMS/text messages
We collect diverse types of personal data to provide and personalize our services. This includes but is not limited to:
- Information related to your account, such as user IDs and passwords
- Payment details necessary for transactions
- Financial information pertinent to billing and invoicing processes
- Purchase history and records
- Mobile device identifiers and serial numbers
- Location data when necessary for location-based services
- Feedback you provide through surveys or forms
- Social media information, if linked to our services
- Product and service usage data
We gather this personal data primarily through your direct input during registration or account updates, your interactions with our services, and automated tools such as cookies and tracking technologies. Additionally, we may receive personal data from third parties, in accordance with their privacy practices.
Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each serving a specific role. You can manage your cookie preferences using our dedicated Cookie Manager tool.
We adhere to data retention policies that comply with legal requirements and the original purpose of data collection. Once this purpose is fulfilled and the law does not prevent it, we take steps to delete or anonymize personal data from our systems.
To ensure your personal data remains secure, we have implemented organizational and technical safeguards. These measures include encryption for data in transit and at rest, as well as working with reputable third-party processors who also adhere to high security standards.
We recognize the importance of protecting children’s privacy. Our services are not intentionally designed for or directed to children under 18 years of age. We do not knowingly collect data from children in this age group.
Our commitment to transparency includes respecting your rights over your personal data, which may include:
- Accessing the personal data we hold about you
- Requesting the correction of any inaccurate information
- Asking for information to be erased or the processing of your data to be restricted
- Exercising your right to data portability
- Objecting to specific types of processing
- Withdrawing consent at any time (where applicable)
- Filing an appeal or complaint regarding our handling of your data
If you have any concerns about privacy, wish to access or correct your personal information, or to discontinue communications, please contact our privacy team. We encourage you to reach out via email at [email protected] or through written correspondence to the address provided on our website.
We reserve the right to update this Privacy Policy from time to time by posting the revised policy on our website. We recommend that you review the policy periodically for any changes.
For further information, inquiries, or to exercise your rights, please do not hesitate to contact our privacy team. Your trust is important to us, and we are committed to protecting your privacy and safeguarding your data.